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On November 21st, 2014, Toy R Us revealed that the Lucario amiibo would be exclusive to their store and would retail for //media.pocketmonsters.net/news/2096/3.99 + tax. Many people pre-ordered the amiibo due to its limited run and exclusivity with Toys R Us. On December 19th, 2014, Toys R Us had a technical problem and canceled all of the pre-orders. Unfortunately not everyone will get their pre-orders reinstated automatically due to legal reasons with which method of payment they used to pre-order the Lucario amiibo and Toys R Us has sent out emails to those affected.

Pre-Order Cancellation Reinstatement via Credit Card Email

"We are reaching out today regarding the recent cancellation that has occurred with your online order. Unfortunately, there was a processing error that caused your order to erroneously cancel. However, we want you to know that your order has been reinstated. We thank you for your patience as we work to remedy this situation. We sincerely apologize for any inconvenience this may have caused."

PayPal or Gift Card Email

We are reaching out today regarding the recent cancellation that has occurred with your online order(s). Unfortunately, there was a processing error that caused your order(s) to cancel. Legally, we cannot reinstate your order(s) however we are working to put a process in place that will allow you to purchase these items within the week. We will be reaching out to you as soon as we have specifics and appreciate your patience and understanding. We sincerely apologize for this cancellation and the inconvenience it has caused and will be in touch shortly.


Those that did not get their pre-order reinstated were sent a promotional code so they could re-order the Lucario amiibo online. The Lucario amiibo will also be available for purchase in-store at Toys R Us locations starting in February of 2015 but supplies are limited.

About Lucario

Lucario can track a form of energy called an aura, given off by all living creatures. Lucario is the only known Fighting- and Steel-type Pokemon and evolves from Riolu during the day when its happiness is high enough. Lucario specializes in attacks that use aura energy, like Dark Pulse, and its can't-miss move, Aura Sphere.

• Lucario is fighting type Pokémon, making him perfectly suited to battle as an amiibo.
• First appearing in the popular Pokémon Diamond and Pearl game series, Lucario continues with strong presence in key Pokemon games such as Black and White, and X and Y.
• Most currently, Lucario returns as a fighter in Super Smash Bros. for 3DS and Wii U.
• Unlike the other characters, Lucario's power grows as his damage percentage increases, which will certainly add a new dimension as you level up with your amiibo!

Source: http://www.toysrus.com/buy/amiibo/lucario-amiibo-nvlcaaat-54369136

I admit, I love a lot of these amiibo's and while I don't want to collect all of them, there are ones I definitely want to get. Already have some of them, but it took me 2 weeks already to find a Zelda amiibo. Wasn't able to get a pre-order for Lucario, so my chances of getting it are a bit slim unfortunately. This is kinda annoying considering how hard it is to get these amiibo's and when errors like this arise, its just even more annoying. These are a huge money maker for Nintendo and its like they are actively trying not to make money on them by making them exclusive and limiting the supply.

I was affected by the glitch and they couldn't reinstate my order because I use gift card as part of payment. I ended with 4 Lucario amiibo pre-orders after that: two from online and two from store. I'll cancel my in-store order if my online order comes through since it's cheaper. Heh.